Privacy Policy

1. Introduction

Smart Medical Billing Solution is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit information through online forms, or provide consent for SMS communications.

 2. Types of Information We Collect

We may collect the following personal information:

 1. Full name
 2. Email address
 3. Phone number
 4. Appointment details or service-related inquiries
 5. Information submitted through contact or inquiry forms
 6. Device or browser information collected through analytics tools
 Information provided during SMS opt-in or verbal consent

3. Methods of Information Collection

We collect information through the following methods:

1. Information you provide directly through website forms
2. Information you provide verbally during consultations
3. SMS consent forms and opt-in submissions
4.  Automated data collection through website analytics (cookies, IP address, device type)

 

4. Purpose of Data Collection

Personal information is collected for the following purposes:

1. Scheduling appointments and providing services
2. Sending SMS reminders, updates, and important notifications
3. Responding to inquiries or support requests
4.  Delivering revenue cycle management, healthcare billing, or administrative services
5. Improving website performance and user experience
6. Maintaining internal administrative and compliance records

5. Data Security Measures

We use industry-standard administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, or misuse. These measures include secure data systems, encrypted communications, restricted access controls, and regular monitoring.

6. Data Sharing

We do not sell or share your personal information with third parties for marketing or promotional purposes.

Required TCR Statement (must appear exactly):

> Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.”

We may share information only when necessary to:

1. Comply with legal or regulatory requirements
2. Work with trusted service providers who help deliver our services
3. Support essential operations such as scheduling, billing, and communications

7. User Rights

You have the right to:

1. Access your personal information
2.  Request corrections or updates
3. Request deletion of your data when legally permitted
4. Withdraw SMS consent at any time by replying “STOP”
5. Request information about how your data is collected and used

To exercise these rights, please contact us:

📧 Email: info@smartmedicalbillingsolution.com
📞Phone: 512-325-6119

8. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact:

Smart Medical Billing Solution
📧 Email: info@smartmedicalbillingsolution.com
📞 Phone: 512-325-6119

🌐 Website: www.smartmedicalbillingsolution.com

Terms and Conditions

1. Acceptance of Terms

By using the Smart Medical Billing Solution website or services, you agree to these Terms and Conditions, including our policies related to SMS communication, privacy practices, and message disclosures.

2. SMS Consent Communication

Phone numbers collected for SMS communication are used only for:

1. Appointment reminders
2. Follow-up communications
3.  Billing or account-related inquiries
4. Service or operational updates

Phone numbers are never sold or shared for marketing purposes.

3. Types of SMS Communications

If you consent to receive text messages, you may receive:

1. Appointment confirmations and reminders
2. Follow-up messages
3.  Billing notifications
4. Service-related updates

Example Message:
“Hello, this is a reminder of your upcoming appointment with Smart Medical Billing Solution. Reply STOP to opt out at any time.”

4. Message Frequency

Message frequency may vary depending on your activity, but typically ranges from 2–3 messages per week.

5. Potential Fees

Standard message and data rates may apply based on your mobile carrier’s plan.

6. Opt-In Methods

You may opt in to receive SMS messages by:

1. Submitting a consent form on our website
2.  Providing verbal consent during consultation or scheduling

7. Opt-Out Methods

You may opt out at any time by:

 Replying “STOP” to any text message
 Emailing us at info@smartmedicalbillingsolution.com
 Calling us at 512-325-6119

8. Help & Support

For assistance with SMS communications:

Reply “HELP” to any message
📧 Email: info@smartmedicalbillingsolution.com
📞 Phone: 512-325-6119

9. Standard Messaging Disclosures

1. Message and data rates may apply
2. You may opt out at any time by texting “STOP”
3. Reply “HELP” for assistance
4. Message frequency may vary

Disclaimer

By providing your phone number to Smart Medical Billing Solution, you consent to receive text messages from us for purposes such as appointment reminders, updates, and support communications. Standard message and data rates may apply according to your mobile carrier’s plan. Message frequency may vary. You may opt out at any time by replying “STOP.” For additional assistance, please contact our team.